A burst pipe and a noise complaint should not arrive in the same inbox.
StrataShift runs maintenance, levies, by-laws and resident communication for apartment buildings. Every issue is triaged and prioritised the moment it's logged, with a confidence score you can audit. The decision stays with you.
Nothing is prioritised automatically.
A strata manager runs a portfolio of buildings almost entirely through email, spreadsheets and phone calls. Every issue gets triaged by hand, every time, across every building. The overhead isn't judgement, it's triage and lookup.
One inbox, no ranking
Water through a ceiling and a barking dog sit three lines apart, both unread, both marked normal.
Owner, strata, or shared?
The responsibility question is answered from memory, then re-litigated at the next committee meeting.
Two days for a by-law answer
"Can I keep a dog?" becomes an email round-trip, a PDF search, and a resident who calls twice.
Built for the buildings you actually manage.
Multi-building portfolios, levies raised quarterly, by-laws that differ per scheme, and an owners corporation that wants the ledger visible without a phone call. StrataShift speaks that language natively.